Frequently asked Questions

Questions about joinery and doors:
  • What is the difference between PVC and AL windows?

    • PVC joinery offers exellent heat and sound insulation, suitable for residential buildings. Aluminum joinery is more resistant to atmospheric influences, with an elegant design and suitable for large showcases or office spaces.

  • What colors and decors are available?

    • We offer a wide selection of colors- from classic white to wood decors and aluminium profiles in various shades.

  • What is the energy efficiency of the different models?

    • All our products meet high energy efficiency requirements, which helps reduce heating and cooling costs.

  • Do you have sliding door or window options?

    • Yes, we offer sliding systems that are ideal for balconies, terraces or large open spaces.

  • Do you offer exterior and interior skirting boards?

    • Yes, we have different types of external and internal skirting boards that can be matched with the joinery.

  • How is PVC/Aluminum joinery maintained?

    • Maintenance is easy- regular cleaning with a mild soapy solution and checking of seals and hardware.

Questions about the glazing:
  • What type of glazing is the best for a home or an office?

    • Double or triple glazing with low-emission glass is the best choice for optimal heat and noise insulation. For offices, sun protection or reflective glasses are often recommended.

  • How many layers of glass are needed for optimal thermal insulation?

    • For optimal thermal insulation we recommend triple glazing, especially for northern facades or areas with a colder climate.

  • What are the advantages of low-emissivity (K-glass)?

    • Low-emissivity glass reflects heat back into the room, helping to reduce the energy costs.

  • Do you offer UV protection lenses or tinted lenses?

    • Yes, we offer UV protection, tinted and reflective lenses for added comfort and protection from the sun.

  • Do you offer soundproof windows?

    • Yes, we offer special sond- insulating glass units that significantly reduce external noise, suitable for homes in noisy urban areas.

  • How is the glazing cleaned and maintained?

    • The glazing are easy to clean with non-aggressive detergents and a soft towel.

Blinds questions:
  • What types of blinds do you offer- external or internal?

    • We offer both internal (roller, Venetian, Roman) and external roller blinds.

  • What material is the best for outdoor blinds?

    • Aluminum exterior blinds are the best choice as they are strong, weather resistant and easy to maintain.

  • Do you have blinds with automatic controls?

    • Yes, we offer electrically operated blinds with remote control.

  • What colors and styles are available?

    • We have a wide selection of colors and styles that can be combined with the interior and the façade.

  • Can the blinds be integrated with the windows?

    • Yes, we can integrate blinds with the joinery for an aesthetically finished look.

Manufacturing, installation and warranty questions:
  • Do you offer dismantling of old windows?

    • Yes, our teams dismantle the old joinery.

  • How long does it take to manufacture and install the joinery?

    • For standard production, delivery and installation time is between 10 and 20 working days, depending from the size of the project.

  • Is there a warranty on the products and how long is it?

    • Yes, we offer a 5 years warranty, depending from the product and its features.

  • What does warranty service include?

    • Warranty service includes repair or replacement of defective components as well as hardware adjustments.

Questions about special requirements and customization:
  • Can you do custom designs and sizes?

    • Yes, we make non-standart windows, doors and constructions according to an individual project.

  • What additional accessories are available?

    • We offer mosquito nets, skirting boards, handles, locking systems, blinds.

  • Is it possible to install mosquito nets?

    • Yes, we offer mosquito nets for all types of windows and doors- roller shutters, static and sliding.

  • Do you work with architectural projects?

    • Yes, we also work with construction companies to implement large projects.

Questions about offers and payment:
  • Can we get a free quote and consultation?

    • Yes, we offer a free consultation and preparation of an individual offer.

  • Are there additional charges for delivery and installation?

    • Delivery and installation are included in the price, except for non-standard projects that require additional resources.

  • What are the pricing factors?

    • We are manufacturers and each order and offer is strictly individual. Some of the pricing factors are: choice of profile, glazing unit, type of hardware, materials, color, difficulty and access of installation (checked by our specialists), etc.